Privacy Policy for Twin Pines

Thank you for taking the time to read our Privacy Policy.  Port Washington Twin Pines (“Twin Pines”) recognizes the importance of protecting the information we may collect from you or that you voluntarily provide when visiting our site at www.pwtwinpines.com (“Twin Pines Site” or “Website”).

To help you make informed choices when using and visiting our Website, this Privacy Policy details what information we may collect from you, how we use it, with whom it is shared and the choices you have regarding our use of your information.

Consent

By using our Website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

When you use our website or interact with our store, we collect different types of information about you. These types of information are described in detail below but when we refer to Personal Information we mean all of the information described below.

Personally Identifiable Information

While using our Website, we may ask you to provide us with certain personally identifiable information such as your email address that can be used to contact you through a mass emailing of information.

If you contact us directly at our store, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Usage Data

Usage Data is collected automatically when using the Website.

Usage Data may include information such as your device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Website by or through a mobile device, we may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Website or when you access the Website by or through a mobile device.

Cookies and Web Beacons

Like any other website, our Website uses 'cookies' and similar tracking technologies to track the activity on our Website and store certain information.  These cookies are used to store information including visitors' preferences, and the pages on the Website that the visitor accessed or visited.  The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.  The technologies we use may include:

Cookies or Browser Cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Website. Unless you have adjusted your browser setting so that it will refuse Cookies, our Website may use Cookies.

Flash Cookies. Certain features of our Website may use local stored objects (or Flash Cookies) to collect and store information about your preferences or your activity on our Website. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies.

Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Twin Pines, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Log Files

Our Website follows a standard procedure of using log files. These files log visitors when they visit Websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the Website, and gathering demographic information.

How we use your Personal Information

Except as otherwise detailed in this Privacy Policy, we do not sell, trade, or transfer to outside parties the Personal Information we collect about you. This restriction does not apply to third parties who assist us in operating our Website, conduct our business, or service you. We do not authorize these organizations to use or disclose the Personal Information they obtain from us for any purpose other than the specific purposes for which they obtained the information or to comply with legal requirements. We may also release your Personal Information when we believe disclosure is appropriate in order to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, your non-personally identifiable information may be provided to other parties for marketing, advertising, or other uses.  We use the Personal Information we collect in various ways, including to:

·       Provide, operate, and maintain our Website

·       Improve, personalize, and expand our Website

·       Understand and analyze how you use our Website

·       Develop new products, services, features, and functionality

·       Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Website, and for marketing and promotional purposes

·       Send you emails

·       Find and prevent fraud

Security of Your Personal Information

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and unbreakable. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.  Criminals and bad actors constantly seek to introduce and implement new methods, means and strategies to attack and compromise systems and security techniques in use.  As a result, we cannot and do not guarantee that nothing or no one will at some time successfully circumvent the security measures we’ve selected and are utilizing.  There is always some element of risk involved in providing Personal Information and as a result you should use caution when submitting your Personal Information and using the Website. 

Retention of Your Personal Information

We will retain your Personal Information only for as long as is necessary to effectuate the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Personal Information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data (discussed above) for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or when we are legally obligated to retain this data for longer time periods.

Links to Other Websites

This Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.  We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

For our customers who sign up for digital receipts, we use a third-party provider to process the payment and receipt whose privacy policy is distinct from ours. For their privacy policy, please click here.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Our Website content does not address anyone under the age of 13.  We do not knowingly collect personally identifiable information from anyone under the age of 13.  If you are a parent or guardian and you are aware that your child has provided us with this kind of information, please contact us immediately and we will do our best efforts to promptly remove such information from our records.

California Consumer Privacy Act (“CCPA”) Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

·       Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

·       Request that a business delete any personal data about the consumer that a business has collected.

·       Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time, with or without prior notice to you.  You are advised to review this Privacy Policy periodically for any changes.  In connection with the updated Privacy Policy, we may post a notice on our home page for a reasonable period of time directing you to review the updated Privacy Policy.  Any such modifications shall be effective immediately when they are posted on this page.  Your continued use of our Website thereafter will indicate your consent to any changes made to this Privacy Policy. 

Contact Us

If you have any questions about this Privacy Policy, you can contact us by email at porttwinpines@gmail.com.